Happy Healthy, which operates Alchemist House, has an office in Florida, USA, and sells wellness supplements. As all business operations, including tax payments, are carried out within the United States, the content of the website complies with the laws and regulations of the State of Florida.
■ Consumption tax
All products are sold without sales tax. Products are shipped from Florida. US sales tax is only levied on purchases within the state, so customers living in Japan are not required to pay Florida sales tax.
■ Overseas Shipping <br>Since we ship from the US to Japan, your purchase will be considered a "personal import." Personal imports are similar to bringing back purchased items to your home country when traveling abroad.
■ Customs Duties <br> If your purchase total exceeds 16,666 yen , a total of approximately 15% of the product price (customs duty + import consumption tax) will be added to the product price at the time of import. Please note that customs duty and import consumption tax will be collected by the delivery company at the time of delivery.
If the total purchase amount is within 16,666 yen, consumption tax, customs duties, etc. in Japan are exempt.
■ Shipping Fee
For purchases over 16,666 yen, customs duties and import consumption tax will be charged to the customer, so Alchemist House offers free shipping for purchases over 16,000 yen .
For purchases under 16,000 yen, the following applies:
▲ Nationwide
Over 16,000 yen - Free shipping
Less than 16,000 yen - Shipping fee 1000 yen
Less than 6,000 yen - Shipping fee 2000 yen
■ Delivery company and delivery time
Delivery will be handled by Nippon Express. Products will be shipped from our warehouse in California, and will arrive at your doorstep in approximately 5 to 8 days after shipping.
*Please note that delivery may be delayed depending on air cargo operation status, customs clearance, natural disasters, and international situations.
■ Returns
If you wish to return an unopened product, please contact us within 8 days of receiving the product. You will be responsible for the shipping costs associated with the return. Please understand that it is difficult to deal with deformation of the container due to the transportation process or seasonal factors unless the contents are affected. In addition, if the product is sent by mistake or damaged during delivery, please contact us within 8 days of receiving the product, and we will respond promptly.